Frequently Asked Questions
Everything you need to know about shopping with Sweathelp.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a direct link to the carrier's tracking page. You can also track your order through the 'My Account' section on our website.
Are your products covered by a warranty?
Most of our retail items come with a 1-year manufacturer warranty against defects. Please check the specific product page for detailed warranty information.